I recently booked a ride with Yango, but I didn’t have cash on hand. I politely asked the driver if he accepted online payments. He responded, “Cash nahi hai?” I said no and offered to transfer the amount, asking for his number. I made the transfer but didn’t confirm with him immediately if he had received it.

As the ride ended and I was about to leave, he asked about the payment. I told him I had transferred it, but due to possible network issues, the confirmation message might be delayed. Instead of handling it calmly, he started shouting, demanding his money aggressively. I remained composed and assured him that if the transfer hadn’t gone through, I would pay him in cash.

That’s when things took an ugly turn. He insulted me, saying things like, “Tum sab aisay hi hotay ho—2 number! Paisay hote nahi, lekin gari mein charh jati ho! Ran*i kahin ki!” At that moment, my blood boiled. No one has the right to humiliate someone like that. Out of sheer frustration, I refused to pay in cash and walked away.

Instead of letting it go, he followed me to my building, standing at the door and hurling disgusting insults at me. I didn’t engage, but the public humiliation was unbearable. When I reported this unacceptable behavior to Yango through their app, their response was to my disbelief a mere discount code.

Really, Yango? Is this how little you value your customers’ dignity? I use your service daily, multiple times, yet when I faced outright verbal abuse from one of your drivers, all I got was a discount. You need to do better. Start by hiring professional drivers who understand that customers are human beings and deserve respect. This kind of behavior is unacceptable, and if it isn’t addressed properly, it raises serious concerns about the safety and standards of your service.

How to Identify Fake Shopping Websites?

If you’re planning to buy something online, here are a few warning signs to look out for:
✔ Unverified Website – Always check if the website is official by visiting the brand’s social media pages or official website.
✔ Too-Good-To-Be-True Discounts – If the price seems too low, it’s likely a scam.
✔ No Customer Support – Fake websites often do not have a working phone number or email.
✔ Poor Website Design – Look for spelling mistakes, poor-quality images, and an unprofessional layout.
✔ Check Reviews – Search for customer feedback on Facebook groups, Google Reviews, or Trustpilot.

What to Do If You’ve Been Scammed?

🔹 Report the Website – If you come across a scam website, report it to consumer protection authorities in your country.
🔹 Warn Others – Share your experience in online forums or Facebook groups to alert potential victims.
🔹 Dispute the Payment – If you paid via credit/debit card, contact your bank to dispute the transaction.
🔹 Avoid Shopping Without Research – Always buy from trusted retailers and verify authenticity before making payments.

Final Thoughts

This case is a reminder that online shoppers need to be extra cautious. Fake shopping websites are on the rise, and scammers are getting more sophisticated. Always double-check before placing an order to avoid disappointment and financial loss.

Have you ever experienced an online shopping scam? Share your story in the comments!